Instructions go stale
Printed checklists and binders fall out of date the moment a routine changes.
Care coordination for rotating caregivers
Clear guidance for every shift. Peace of mind for every family.
The Care Helm gives caregivers clear, touch-friendly guidance at the point of care — while families and care organizations keep instructions current from anywhere.
Designed for assisted living and home care
Offline-first daily reliability
Family-connected care plans
The challenge
Every shift handoff is a chance for something important to be missed.
Rotating caregivers rely on binders, sticky notes, and verbal handoffs that break down when staff change, instructions update, or connectivity fails. Families deserve continuity without adding burden to the people doing the work.
New caregivers start cold
Substitute staff should not have to guess how this household or community handles care.
Handoffs get lost
Notes on scrap paper rarely survive the transition from evening to overnight.
Families lack visibility
Remote family authors need confidence that the plan in the home matches the plan they wrote.
Our approach
A calm screen at the bedside. A secure portal for the people who know the plan.
The Care Helm combines a wall-mounted care screen where caregivers work with a cloud portal where families and organizations author, preview, and publish updates.
At the point of care
Caregivers open the screen and follow shift-aware guidance — no login friction on care pages.
Authored by people who know the resident
Routines, guides, and contacts reflect this person and this household — not generic training.
Reliable when Wi‑Fi is not
Daily caregiver workflows continue on the device after content syncs, even when the internet drops.
Updated from anywhere
Authorized family or staff publish changes that reach enrolled devices on a regular schedule.
Who we serve
Built for the people who coordinate care — and the people who deliver it.
Families & Decision Makers
- Peace of mind that your instructions are always within reach
- Remote updates without flying in to revise a binder
- Visibility into what was noted during the day
Assisted Living & Memory Care
- Consistent routines with room for resident-specific detail
- Faster onboarding for new caregivers at each site
- Central management across locations and devices
Home Care Agencies
- Site-specific instructions at every client visit
- Continuity across rotating staff and substitutes
- Less paperwork at the point of care
Benefits
Outcomes that matter to families and care leaders.
Continuity across shifts
Morning, evening, and overnight priorities stay aligned so handoffs carry context, not guesswork.
Family involvement without daily calls
Authors update the plan remotely; caregivers see the same routines and references at the bedside.
Less paperwork for caregivers
Quick notes and structured observations replace separate log sheets during the shift.
Personal to each resident
First-name personalization and household-specific guidance preserve dignity and familiarity.
Steady when connectivity is not
Offline-first operation keeps daily care moving after content is synced to the device.
Built for regulated rigor
Developed by a former fintech CTO with decades bringing production systems to environments that demand reliability and security discipline.
Why Chart Room AI
Built by people who understand production systems — and real care workflows.
The Care Helm comes from Chart Room AI, led by Marc Cheatham — former CTO and acting CEO with more than three decades bringing governed, production-ready systems to regulated environments. That same reliability mindset shapes how care content is authored, secured, and delivered to the point of care.
The Care Helm blends Chart Room AI's nautical navigation heritage with human-centered senior care — designed for dignity, clarity, and continuity.
Request a demo
See how The Care Helm can support your residents and families
Book a discovery conversation to walk through fit for your home, community, or agency. Early adopter pilot opportunities may be available for select organizations.
We respond to demo requests within two business days.
Prefer email? info@chartroomai.com